Frequently Asked Questions

• Why should I avail your service
• Is this service private and confidential?
• Do you resell your essays and dissertation?
• Does it matter what country I live in to avail of your services?
• How long does it take to finish my paper?
• What is the difference between a regular and rush order?
• I am worried about plagiarism. What is your policy regarding this?
• What guarantee do I have that I will receive my paper on time?
• Do you have limitations on the kind of projects you accept?
• Can I send some materials which I believe will be useful?
• In what format will I receive my finished paper?
• What kind of Referencing Format do you use?
• If I am not happy with the paper I received, can I have it revised or do I get a refund?
• Should I directly submit the paper I ordered from you to my adviser/school?

Why should I use your services?
 
Quality without compromise: this is our core principle and our guarantee to you. By this, we mean that you will receive a 100% original paper. No recycling of old papers. No plagiarism. Just quality paper delivered when you want it, how you want it!

We hire only qualified highly-skilled and experienced English writers. Our writers have finished either one or more academic degrees from prominent universities in Manila and abroad. They work in a noise-free writer-friendly office environment, monitored and guided by highly-skilled and experienced editors.

We ensure that our employees or writers are well-compensated and well-motivated. They work in an office environment, being monitored live by real skilled and experienced editors. Thus, you can be sure that your paper is being given the focus it deserves.

Is This Service Private and Confidential?

YES. MyWritingAssistant.com guarantees full confidentiality of a customer’s transaction with us. We will never disclose any order details, name, e-mail address, and other relevant information that may risk our client’s security. We respect and uphold our customer’s privacy rights.

Do You Resell Your Essays and Dissertation?

NEVER. We make papers according to our client’s specific needs. We do not sell prewritten paper. More importantly we do not resell or publish any paper we made for a client. Every new orders are made from scratch. Therefore, we assure our clients sole ownership of the material. We assure them a non-plagiarized 100% unique paper.

Does it matter what country I live in to use of your services?

NO. We have no venue or time zone restrictions. We accept and welcome diverse orders from all over the globe. We can extend our research and writing services to anyone and anywhere in the world.

How long does it take to finish my paper?

We rely on the deadline you impose on us. What you say goes. Take note that unlike other writing companies, we give quality time to every paper we do. There are some writing service companies that cram a supposedly weeklong project into just one working day so that they can house as many clients as possible. Clearly, they’re just in it for the profit. We are not like that.

We know we must conduct a thorough research to produce a paper that meets your project needs. But a thorough research is only possible if there is enough time. With this in mind, we will refuse a job order if we know we cannot deliver a quality paper on time. We do not sacrifice quantity for quality, as well as the respect of our clients, for profit. As we said, our core principle is “quality without compromise”.

This is the reason we at MyWritingAssistant.com have devised a reasonable time frame for the different services that we offer. The order will decide the duration of time that we need to write your paper from scratch to finish. With this said, we strongly recommend that you give us your orders and instructions as early as possible. This will do us both a favor: we will have enough time to finish your paper, and you will enjoy huge savings!

What is the difference between a regular and rush order?

Regular orders are those with regular timeframe deadlines.

On the other hand, the following are My Writing Assistant's terms and conditions on rush orders:

• Book review or book report orders with deadlines of 3 days or earlier are considered rush orders.
• Essay paper orders with deadlines of 3 days or earlier are considered rush orders.
• Term paper orders with deadlines of 5 days or earlier are considered rush orders.
• The following are the terms and conditions for our editing service:
  • Basic paper editing orders with deadlines of one (1) week or earlier;
    
    
  • Complete thesis/dissertation editing orders with deadlines of two (2) months or earlier; and,
    
    
  • A specific chapter of a thesis/dissertation order with deadline of two (2) weeks or earlier.
• Newsletter article orders with deadlines of 3 days or earlier are considered rush orders.
• Website article orders with deadlines of 5 days or earlier are considered rush orders.
• Research proposal orders with deadlines of 3 days or earlier are considered rush orders.
• Specific thesis/dissertation chapter orders with deadlines of 14 days or earlier are considered rush orders.
• Full thesis/dissertation orders with deadlines of 2.5 months (2 months and 14 days) or earlier are considered rush orders.
• Translation orders with deadlines of 3 days or earlier are considered rush orders.
• Powerpoint presentation orders with deadlines of 3 days or earlier are considered rush orders.
• Adobe pdf conversion orders with deadline of 24 hours or earlier are considered rush orders

We charge slightly higher rates on rush orders because our writers need to give the extra effort to research and write quickly without degrading the quality of the paper. Sometimes our writers do not sleep just to finish rush orders. Our writers receive extra incentives for their efforts and one of the ways in which we can provide such is by increasing slightly the rates per page so that we can give them the reward they deserve. In this way, we keep our writers motivated and well-compensated.

I am worried about plagiarism. What is your policy on this?

ZERO-TOLERANCE – this is the stand and policy of MyWritingAssistant.com on plagiarism. We are aware that plagiarism is one of the most severe violation in ALL institutions the world over. Thus, we take necessary precautions to avoid it. To reinforce our zeal in fighting plagiarism, we will screen every paper we produce with powerful anti-plagiarism software. After using the software, our editors check them manually just to be sure.

What guarantee do I have that I will receive my paper on time?

Again, we would like to reinstate in here our core principle: quality without compromise. With this includes our commitment to on-time delivery of your paper. This means we will hand over your paper on the deadline you specifically requested. We are aware of the grave effects that follow a late project. We know that a quality paper that doesn’t meet the instructor’s specific deadline is more likely to fail than not. This is just fair because in real life, time is of the essence. Time will not stop even if you do, and so, we must pay great importance to time.

This is the reason we at MyWritingAssistant.com have created a realistic time frame for the different services that we offer. This time frame defines a balance between the scope of work to for a certain project and the time needed to finish it.

To further guarantee our on-time delivery promise, we will refuse a project if:

(a) It is not possible for us to give quality time on your paper, and;
       
(b) We know that it is unlikely for us to deliver it on time.

Finally, we offer a money-back guarantee on projects that failed to meet their deadlines, whenever applicable.

Do you have limits to the projects you accept?

We do not cover YET several fields of study such as Engineering, Architecture, and Accounting. This is part of our commitment to deliver quality services without compromise. This does not mean, however, that we accept only a few projects. What we mean is that we accept projects in accordance to our researchers’ and writers’ expertise and abilities.

Can I send some materials which I believe will be useful?

YES. It is more favorable for us if you do send us materials on your essay or research project (thesis/dissertation). This will save us much time improving further your paper. So please, feel free to send materials that you think will be useful. Don’t worry, we will send you a confirmation e-mail that we have received your materials.

If you send your materials through snail mail (that is postal service), please do not forget to have them registered. Materials sent in this manner usually arrive within 3 to 7 days, depending on the country from where they came from. Now, if you’re worried about your materials, worry no more – we will gladly give them back to you free!

In what format will I receive my finished paper?

You will receive your paper in MS Word format using Arial 12 Font, doubled spaced (around 225-250 words per page). However, if you want another format other than the one we offer, just specify it in the instructions you will sent us. Nevertheless, the same charge will be applied (that is, $11.95 per page in Arial, double-spaced format). You will receive it through your e-mail address as an attachment, so make sure you give us your correct e-mail address.

What Referencing Format do you use?

We use referencing formats such as APA, Harvard, MLA, Chicago, and Turabian – depending on the client’s needs. Nevertheless, if you and your institution want otherwise than these formats, just tell us – we welcome any other referencing needs.

If I am not happy with the paper I received, can I have it changed or do I get a refund?

You will not get a refund for any complaints of dissatisfaction. We are confident that in every project, our people give out only the best, and this is proven by the feedbacks given by our clients. We can assure that every piece of writing produced by our team aims only for high standards of quality and creativity. We do not allow mediocrity. Therefore, we take seriously any complaints such as these.

In such cases, we will discuss with you the best possible ways to polish your paper until it meets your specification. The following are the terms and conditions of MyWritingAssistant.com on revision/amendment service:

(a) We will not charge for revision requests if on careful evaluation, we found out that the paper you received from us did not follow the specific instructions you gave us.

(b) In cases in which you have an extra request/instruction not included in your original instructions, we will charge a fee of only $5 per page. This applies to amendment requests on previous instructions (that is if a client changes his or her original instruction and gives out a new one).

(c) If you want us to rewrite your paper, we will charge a fee of only $5 per page, whenever applicable.

(d) If we need to revise your paper because your adviser/instructor has extra suggestions or instructions, we will charge you a fee of only $2 per page applicable on concerned pages of your paper ($2 revisionfee isapplicable on bulk orders only,that are orders of 30 pages and above. For orders below 30 pages, we will apply thestandard revision rate of $5 per page).

Revision fees will cover the added time, research, and energy we will give on your paper. Understand that revisions, especially in exhaustive research projects like theses/dissertations, are just normal and in fact are signs that you’re in the right track. Therefore, multiple amendments/revisions for your paper should not come as a surprise. These amendments/revisions are will further improve your paper therefore encourage comments and suggestions from your adviser/instructor. And we will be happy to help you with the revisions. Our main goal is for you to pass.

Further, we created this policy to protect MyWritingAssistant.com from clients with fraudulent intents.

To further understand our money-back guarantee policy, we advise you to read our Terms and Conditions. Please do so before you place your order, so you will be familiar with the details of this policy.

Should I directly present the paper I ordered from you to my adviser/school?

NO. We strongly advise that you read over first our research work and edit it according to your writing style. Doing so will prevent two possible problems. First is the failure to answer your adviser/instructor’s queries about your paper. The second one is failing to defend successfully your paper to other people (for example, during your thesis defense).

You must understand that most advisers/supervisors are familiar with the writing styles and abilities of their students. A paper written in a different style, higher language level, or one with a significantly advanced subject may raise suspicions about its authenticity. As a result, it may also receive a failing grade alongside poorly written papers.

In other words, we at MyWritingAssistant.com recognize that YOU – OUR VALUED CLIENT – are the MOST IMPORTANT in our success formula. We want to make you feel and realize the great contributions you shared in developing your paper. This is why we collaborate with our customers diligently. Being former students, we are familiar with all the hardships that you are facing: overloading assignments, nearing exams, peer, environmental, and family pressures. We know that you want to finish your project all by you and pour a little of yourself in your work. But there are times when you just cannot handle them all at once. You wish there is someone you can rely to, someone who can lend a hand when the times get a little rougher. Here is where we come in and live up to our name – because, you can consider us your personal writing assistants!

So what are you waiting for? Say goodbye to all your writing problems!